For the box

eCall / Telematics

From 31 March 2018, new types of passenger cars and light commercial vehicles will have to have installed the ‘eCall’ emergency call technology as a standard (mandatory) feature, in order to save lives and reduce the severity of injuries on the road. Mandating eCall into all new cars will accelerate the deployment of connected car (telematics) technologies, as the basic hardware and software components can also be used for other in-vehicle functions (consumer leisure services, but also remote diagnostics or predictive car maintenance…).

However, currently these new in-vehicle systems are only directly accessible by vehicle manufacturers, who are therefore placed in a privileged position vis-à-vis the driver/consumer, to the detriment of undistorted competition and the independent aftermarket.

FIGIEFA supports eCall, which can save lives, and also the telematics concept, which will provide many new and innovative services for consumers and business.

However, telematics must be regulated to ensure that the independent aftermarket receives the same direct access to in-vehicle data as it currently has. This direct access to in-vehicle data allows the independent aftermarket to innovate and compete, whether through the development of diagnostic tools, the creation of innovative new services, or simply through being able to access and repair the vehicle.

FIGIEFA therefore supports Article 12, paragraph 2 of the eCall Regulation (Regulation (EU) 2015/758), which gives the European Commission a mandate “to assess the requirements for an interoperable, standardised, secure and open-access platform”. Only such a platform can ensure a level playing field in the aftermarket over the coming years.

The European Commission is implementing this mandate through the C-ITS Platform, a technical forum chaired by DG MOVE, and in which FIGIEFA participates.

FIGIEFA Position For more information please read our Joint Position Paper or consult our brochure


The connected car – FIGIEFA from FIGIEFA on Vimeo.